See a roundup of ads from the 2013 Super Bowl and the best from 2012.
Don't misunderstand John Norman, the chief creative officer at TBWA/Chiat/Day Los Angeles. He is excited to be working on a commercial, for Pepsi Next cola, that will appear during Super Bowl XLVII on Sunday — the biggest day of the year for advertising as well as for football.
Still, he is disappointed that consumers can already watch an extended version of the commercial online, in stark contrast to a decades-old strategy of building anticipation for Super Bowl spots by keeping them under wraps until the game.
“I'm more of the old school; I like the element of surprise,” Norman said. “If I ruled the world, I'd go back to holding out and waiting.”
His client, the division of PepsiCo that makes Pepsi Next, sees it differently. The company is among a long list of Super Bowl sponsors, including Pepsi rival Coca-Cola, jumping the gun by sharing commercials hours, days or even weeks before the game. Some are shorter versions, some are longer and some are the versions that will appear Sunday.
“The world has changed,” said Angelique Krembs, vice president for marketing for the Pepsi trademark at PepsiCo Beverages. “The conversation used to happen after the game. Now, enabled by social media, there's a lot of conversation before the game about what's coming up, and we want to be the most talked-about brand in that conversation.”
The willingness of consumers to watch ads on social media like Facebook, Twitter and YouTube — and to discuss and share them — is rewriting the Super Bowl playbook for Madison Avenue. Marketers and agencies are deciding that it's better to give up the benefits of surprising viewers during the game in favor of gaining additional attention before.
“We don't see any down side” to forgoing the “aha!” moment during the game, said Scott Campbell, general manager for integrated marketing communications at Colgate-Palmolive. The company bought a Super Bowl commercial for its Mennen Speed Stick deodorant and uploaded the spot to the brand's YouTube channel Wednesday.
“I don't think we'll get 110 million viewers before the game,” Campbell said, referring to the number of people expected to watch the Super Bowl, “but whatever we get by giving it to our online community is all to the plus.”
Another reason Colgate-Palmolive released the commercial early on social media was that it is part of “a campaign that was social from the get-go,” he said. The campaign began with a contest on Twitter, and the commercial was produced through Tongal, a company that uses a crowdsourcing model to develop creative ideas for ads.
A now-standard practice among marketers is to post spots on Google's YouTube before game day. YouTube says companies attract more viewers this way. Ads released before the Super Bowl generated more 9.1 million views on average, compared with 1.3 million for those appearing online the day of the game, YouTube says.
“We found that you're more likely to remember the brand on the Super Bowl day if you saw the ad beforehand,” said Lucas Watson, YouTube's vice president of advertising.
To be sure, priming the pump before a Super Bowl spot runs does not guarantee success.
“Pre-announcements can build up hype, but if the ad isn't seen as dynamic, innovative or exciting, I don't think the sneak peeks work,” said George R. Cook, executive professor of marketing and psychology at the Simon Graduate School of Business at the University of Rochester. “There may not be so much 'wow' or positive bounce.”
Another risk, Cook said, is that “the message can wear out” before the game, lowering the return on the large investment in a Super Bowl campaign. CBS, which is broadcasting Super Bowl XLVII, is charging an estimated $3.7 million to $3.8 million for 30 seconds of commercial time, with some going for $4 million.
Opening the kimono before Super Bowl Sunday might also backfire if consumers dislike what they see. For instance, Volkswagen of America has been fending off negative responses to its Super Bowl ad since online previews began Monday.
The Volkswagen spot features an actor playing a white Minnesotan who speaks with a lilting “Yah, mon” Jamaican accent, meant to encourage drivers to “get happy.” The commercial, by Deutsch L.A., has been denounced as culturally insensitive or racist.
“We didn't go in saying, 'Could there be a backlash?”' said Tim Mahoney, chief marketing officer at Volkswagen of America, because testing showed that the ad conveyed “the message we want to deliver, that this is a brand that can put a smile on your face.”
“I'm pretty pleased that within 24 hours we had 1.1 million people watch the spot” on YouTube, Mahoney said. Despite the criticism, he said, reactions have been “overwhelmingly positive.”
The additional time to scrutinize the contents of Super Bowl commercials also means a much earlier start to the postgame tradition of pointing out the spots that echo one another. For example, at least two commercials, for E*Trade and Kia, include images of baby astronauts, while a third, for the new Axe Apollo line of products, sold by Unilever, features a young male astronaut.
As for E*Trade, “luckily, our spot has only one second” of a baby astronaut amid a variety of images, said Tor Myhren, president at Grey New York, which creates E*Trade's ads.
“I have mixed emotions about running Super Bowl spots early,” Myhren said, because it dilutes the appeal of the game as “America's last campfire, where everyone gets together to watch the same thing at the same time.”
Even so, “you spend a lot of money on a 30-second commercial in the Super Bowl,” he said. “You may be a fool not to leverage the opportunities.”
Coca-Cola began streaming the first part of a Super Bowl ad last week. It shows three groups, cowboys, showgirls and “badlanders,” racing across a desert to reach a bottle of Coke.
Viewers can vote on who they want to win through the end of the game using the website, Twitter, Facebook, Tumblr and other online services. They can vote against a group by clicking “sabotage” buttons on the contest site. The winning contingent shows up in the ad spot right after the game.
After last year's game, Atlanta-based Coke discovered the online audience for its ads was larger than anticipated. The company had to add servers to handle the traffic.
“Digital and social had come to the forefront in a way that we had underestimated,” said Pio Schunker, a senior vice president of marketing for Coca-Cola's North America division. “Based on that, we decided this time around we needed to make it much more interactive, to drive more engagement from the fans.”
This article contains material from Bloomberg News.